Booking Deposit & Cancellation Policy
**Booking Deposit & Cancellation Policy**
**1. Booking Confirmation**
All wedding and entertainment bookings are only confirmed once a deposit has been received and the event date has been reserved in our system. Once confirmed, we decline other enquiries for the same date and commit our services exclusively to your event.
**2. Non-Refundable Deposit**
The booking deposit is **strictly non-refundable** under all circumstances.
By paying the deposit, you agree that this amount is compensation for holding and blocking your event date and for the loss of opportunity to accept other bookings.
**3. Cancellation by Client**
If you cancel your event for any reason (including date changes, postponement, personal reasons, or force majeure), the deposit will **not** be refunded.
This applies regardless of how far in advance the cancellation is made.
**4. Rescheduling**
If you wish to change your event date, this will be treated as a cancellation of the original booking and a new booking request. The original deposit will not be transferred to a new date and is forfeited. A new deposit will be required to confirm any new date.
**5. Balance Payments**
Any remaining balance must be paid according to the agreed schedule. Failure to pay the balance may result in cancellation of services, with the deposit still non-refundable.
**6. Agreement**
By paying the deposit, you confirm that you have read, understood, and agreed to these terms and conditions, including the non-refundable nature of the deposit.